Privacy Policy

Last Updated: May 28, 2026

1. Introduction

Pelano Resources Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data: Name, email address, phone number, mailing address, and company information when you submit forms
Device Information: Browser type, IP address, operating system, and pages visited
Usage Data: How you interact with our website, including page views and time spent on pages
Cookies: We use cookies and similar tracking technologies to enhance your browsing experience

3. How We Use Your Information

We use the information we collect in the following ways:

To respond to your inquiries and provide customer service
To process and fulfill your requests for quotes and information
To send promotional emails and updates (with your consent)
To improve our website and services
To analyze website usage and trends
To comply with legal obligations

4. Data Security

We implement comprehensive security measures to protect your personal information, including:

Input sanitization to prevent XSS attacks
CSRF protection for form submissions
Secure transmission of data
Limited access to personal information by authorized personnel
Regular security audits and updates

5. Third-Party Services

We may use third-party services for analytics, email delivery, and customer support. These services have their own privacy policies and we are not responsible for their practices. We currently use or may use:

Google Analytics for website analytics
Email delivery services for communication
CDNs for content delivery

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to Access: You can request a copy of your personal data
Right to Correction: You can request correction of inaccurate data
Right to Deletion: You can request deletion of your personal data
Right to Opt-Out: You can unsubscribe from marketing communications

7. Cookies and Tracking

Our website uses cookies and similar tracking technologies. You can control cookie settings through your browser preferences. Some cookies are essential for website functionality, while others are used for analytics and marketing.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete such information immediately.

9. GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). We only process your personal data based on a lawful basis, such as your consent or our legitimate interests.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: info@pelanoresources.co.tz
Phone: +255 755 885 888
Address: Mafinga, Iringa, Tanzania

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date above.

12. Effective Date

This Privacy Policy is effective as of May 28, 2026.